How do I submit a warranty claim?

During the first year after your project is completed, you're welcome to reach out to your Project Manager directly — warranty-related items during this period are considered part of closing out your project. You may also contact our Client Experience team during this time.

After the first year, please reach out to Client Experience to request a service call at 866-291-2719. Our team will gather the details and coordinate the appropriate next steps to resolve the issue.

Even if your project falls outside the warranty period, we're happy to assess the situation and facilitate any work needed, though additional costs may apply.

Our goal is to remain a trusted partner in your home for the long haul — not just through construction, but for as long as you live there.